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Next-Generation Outsourcing

Uploaded by: ForresterResearch
Video Description:
Excerpt from Forrester's Services And Sourcing Forum 2007. Next-generation outsourcing is the goal of many IT organizations that have spent the last 3-5 years ramping their outsourcing consumption and maturity. Now that they have achieved labor arbitrage gains, they are intent on finding the next level of value. Some companies are seeking increased business value from the optimization of systems, processes, and services. Other companies are seeking business value through collaborative innovation with their IT services vendors. Forrester Research Vice President Stephanie Moore outlines some of the big trends driving this evolution, as well as describing some of the most effective internal steps clients can make before moving toward this model. November 8, 2007 in Orlando.
Forrester Research, Inc. (Nasdaq: FORR) is an independent technology and market research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. For more than 24 years, Forrester has been making leaders successful every day through its proprietary research, consulting, events, and peer-to-peer executive programs.
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